Illinois Welcoming Center (IWC) Staff Resources
DuPage Federation on Human Services has a long history of supporting its community partners efforts to assist their clients with access - language access and public benefits access. We do this through education, technical assistance, training and language access services.
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We are pleased to provide language access resources, interpreter training, public benefits training, and technical assistance to Illinois Welcoming Centers' staff, free of charge for eligi circumstances. We have dedicated this page to Illinois Welcoming Centers' staff and populated it with information and resources we believe would be useful to you.
You will find information and access to current trainings (interpreter and public benefits), access for requesting language assistance services, and additional resources. We encourage you to review what is available and to contact us if you have any questions.
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LANGUAGE ACCESS RESOURCE CENTER (LARC)
Language assistance provides a non or limited-English speaker the ability to access a range of community services. DuPage Federation's Language Access Resource Center (LARC) has three main goals:
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Provide a pooled resource of trained interpreters for health, human service, and educational organizations.
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Provide health care and/or human service focused interpreter training for individuals and organizations.
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Provide language assistance consultation services and resources to individuals, organizations, and institutions.
Resources
About LARC Language Services
Virtual and In-Person Interpretation Language List
Ten Tips for Working with An Interpreter
What is a Trained Interpreter?
Telephonic Interpretation Language List
Interpreter Trainings & Professional Development Workshops
LARC provides several types of interpreter training programs, free of charge, to Illinois Welcoming Center staff. To learn more, including a comparison of the programs, plus currently available trainings, use the buttons below.
IMPORTANT - Before registering for interpreter training, you must successfully complete a language assessment. To schedule a language assessment, use the button below. When scheduling your language assessment, make sure you check the IWC staff box and then use the following 100% discount code: IWCFY25
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Please note: the language assessment discount code is for IWC staff only. If you cannot verify that you are an Illinois Welcoming Center staff member, you will be expected to pay the language assessment fee before your first class.
In addition, LARC provides professional development workshops throughout the year to those interested in learning more about interpreting. Topics vary and have included Interpreting in Mental and Behavioral Health Care Settings, Remote Interpreting, Immigrant and Refugee Settlement, Confidentiality and Professionalism, etc. Use the button below to see our current offering of professional development workshops.
Language Assistance
DuPage Federation's Language Access Resource Center (LARC) is pleased to provide language assistance to Illinois Welcoming Center staff free of charge. We can provide in-person or virtual interpreters, over-the-phone (telephonic) interpreters, and document translations. ​To request language assistance, follow the instructions listed below for the specific assistance you need:
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In-person or virtual interpreters
Please complete and submit the Interpreter Request form. We will follow up with you regarding your request at the email or phone number you provide on the request form.
Telephonic interpreters
To use a telephonic interpreter, you will need an access code. Please email us at LARC@dupagefederation.org, and we will provide the information you need to connect with a telephonic interpreter.
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Document translations
All document translation requests should first be submitted to Lauren Reyes and Karina Lopez via email (see below for email contact information. When your request has been approved, provide LARC with the following:
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State that the request has been approved by Lauren Reyes or Karina Lopez
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The document to be translated
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The language you would like the document translated to
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Any other relevant information we may need to fulfill your request
For document translation approval, email request to:
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To submit document to LARC for translation, email request to:
Trainings
SELF-PACED TRAINING MODULES
DuPage Federation's Public Benefit's program has developed several eLearning modules on several public benefits topics. ICIRR partners can access these training modules free of charge, by clicking on the images below.
